Our Guarantee

About the products we offer

All products which, are manufactured for and or sold by Premium-Inkjet.com have been made using the finest quality materials. We insure your complete satisfaction and savings, guaranteed!

In the event it is determined that the product you purchased has failed for some reason, we will replace the defective product or issue to you a complete refund for the purchase price.

Warranty periods for printing supplies are listed herein:

• Compatible type cartridges are warranted for a period of 180 days from the date of purchase. Cartridge must contain no less than 75% of ink/toner capacity.
• Re-manufactured type cartridges are warranted for a period of 30 days from the date of purchase and must contain no less than 75% of ink/toner capacity.
• Original Equipment Manufacturer (OEM) type cartridges are warranted for a period of 30 days from the date of purchase and must contain no less than 75% of ink/toner capacity.

All returns and replacements of defective merchandise are done with no additional cost to you. For other returns, shipping charges are not refunded and a 20% re-stocking fee will be charged.

About your security shopping on this site

Shopping at Premium-Inkjet.com is absolutely secure and safe! We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made to your credit card, you will not have to pay for them.

Under the Fair Credit Billing Act, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, we will cover the entire liability for you up to $50, plus will pay you $50 in addition for any inconvenience caused, as long as the unauthorised use of your credit card resulted through no fault of your own, from purchases made from Premium-Inkjet.com, while using our secure server.

About your privacy on this site

This site uses an Order Form whereby, customers may request information, select and purchase products or services. We collect specific information only. Information, required to process the order submitted, and maintain personal contact with our customers. For example, we will retain in our files the Name, Address, Telephone Numbers, Email Address, Shipping Information and type of Printer owned. It is not our intent to send our customers "unsolicated mailings". Customers may request at their option to receive a free Monthly Newsletter. You may "unsubscribe" at any time. Financial data provided by the customer is used only to complete the specified transaction. All information, including credit card numbers and expiration dates are immediately deleted from our database. Your personal information will never be, under any circumstances, released, sold or rented to any third party, guaranteed!